Last updated: November 1, 2026
The Modern Twi Guide is operated by Balfour Heritage LLC. This notice explains how information is handled across The Modern Twi Guide website, learning services, and authorized platform integrations.
Information we collect
The Modern Twi Guide collects information you voluntarily submit through starter-guide, coaching, partnership, learning, order, and community forms. This may include your name, email address, country or time zone, learning goals, and the services that interest you.
How information is used
Information is used to deliver requested resources, respond to inquiries, coordinate lessons or services, share updates you have agreed to receive, and improve the learning experience. Personal information is not sold.
Social platform integrations
When The Modern Twi Guide connects an authorized social media account or developer integration, the integration may access platform data that is necessary to publish, read, manage, or verify content and engagement on accounts that Balfour Heritage LLC is authorized to manage. We do not use social-platform data to build advertising profiles, sell personal information, or train general-purpose artificial intelligence models. Access is limited to the permissions required for the approved business use case and is subject to the applicable platform's terms and controls.
Payments
Website purchases are completed through Stripe. The Modern Twi Guide website does not directly collect or store complete payment-card details. Stripe processes payment and checkout information under its own privacy and security practices.
Storage and service providers
Information may be processed by service providers used to operate the website, deliver email, schedule sessions, process payments, maintain business records, and support authorized technology integrations. Access is limited to what is reasonably necessary to provide those services.
Retention and deletion
Information is retained only as long as reasonably necessary for the purpose for which it was collected, to maintain business records, or to meet legal and platform requirements. Where supported, authorization tokens and connected-platform access can be revoked. You may request deletion of personal information you submitted by contacting us.
Your choices
You may unsubscribe from marketing messages at any time. You may also request access, correction, or deletion of information you submitted by contacting info@twiguide.com.
Questions
For questions about this notice or the use of your information, contact Balfour Heritage LLC at info@twiguide.com.